Serviceability
With a business serviceability analysis from SPATIALinfo®, you can quickly identify your commercial and residential customers — and more importantly, identify potential new customers, thus additional opportunities to grow your business.
Here are some ways merging the latest business/customer data in a serviceability report can benefit you enterprise-wide, from engineers and customer service specialists to sales representatives and field technicians:
- Cost savings: Reduced exploratory truck rolls that would otherwise be needed, and more accurate provisioning
- Customer acquisition: Respond quickly to service orders; increase installations
- Customer "upsell": Reveal new service offerings; subscriber information including high-speed data, video and voice services is indentified
- Efficient sales and marketing: Plan in-person sales calls by finding high concentrations of serviceable business customers; focus marketing campaigns where they'll have the most impact
- Construction planning: Identify potentially profitable new plant extensions by finding high concentrations of businesses just outside of range
- Up-to-date reports: Monitor, record and reconcile field activity, and automatically publish plant updates throughout the enterprise
Bulk Serviceability
Running a quarterly serviceability analysis will ensure you have the latest on rapidly changing network and business data.
If your serviceability information is due for a refresh, SPATIALinfo's bulk serviceability analysis enables us to enhance existing geographic and customer billing data, and integrate traditionally disparate data sources. We can produce serviceability reports based on various user-definable parameters, such as streets or boundaries. We can easily change the parameters and results based on your needs.
The analysis will show trace distance as well as straightline and well barrier (interstate, railroad, major street). You choose the distances.
- Read more about our serviceability analysis
